needs analysis

Determining what your exact needs are and finding the best price, performance and return on investment can be the most critical component in the process. We bring over 16 years audio/visual technology experience with small-to-large businesses and nonprofits.

product solution

Only after we've worked with you to define your needs is it possible for us to offer a well-informed recommendation about particular products. After that we'll bring the equipment we think fits your needs best right to your site and demonstrate them in the actual environment you'll be using them in. We can even arrange to leave equipment at your site for you to test it during a trial period!

install and train

Most of us have had the experience of finally making an important purchase and then upon its delivery finding that figuring out how to set it up, configure it and use it are both time-consuming and frustrating. At Tri-State part of our satisfaction guarantee is that you'll be happy and successful with the audio/visual products you buy from us throughout its lifecycle -- end to end.

continued support

Too often with many other vendors , post-sale support is an afterthought. At Tri-State we sell only high quality equipment, which helps to minimize the inconvenience and expense of product maintenance. And when push comes to shove and you need it now, we'll find a way to get it to you, whether that's a new bulb or a replacement unit. We even offer loaner equipment if yours has to come in for repair!